Contact Us

We are here to help with product questions, sizing, order updates, shipping, returns, exchanges, refunds, and after-sales support.

Company Information

Brand Name: Modrift

Legal Company Name: Initial Trading Co., Limited

Business Registration Number (BRN): 77360594

Registered Address:
Room 602, 6/F, Kai Yue Commercial Building,
2C Argyle Street, Mong Kok, Kowloon,
Hong Kong

Customer Support

Customer Service Email: [email protected]

Customer Service Phone: +86 178 0599 3635

Support Hours:
7 days a week, 10:00 AM – 6:00 PM, Hong Kong Time

Order Support

For order-related support, please include your order number, the email address used at checkout, and a brief description of the issue so that our customer service team can assist you more efficiently.

Returns and After-Sales Support

Please do not send products to the registered company address unless our customer service team specifically instructs you to do so.

The registered company address may not be the correct return warehouse address. After a return request is approved, we will provide the applicable return address and instructions.