Last Updated: August 4, 2026

This Privacy Policy explains how Soluna Clothing collects, uses, stores, and protects personal information when you visit our website, create an account, place an order, contact customer support, or use our services.

Soluna Clothing is operated by TUOFU TECHNOLOGY LIMITED.

1. Company Information

Company:

TUOFU TECHNOLOGY LIMITED

Address:

Unit 7 Initial Business Centre,

Wilsons Business Park,

Manchester,

United Kingdom M40 8WN

Privacy Contact Email:

services@solunaclothing.com

Phone:

+86 159 6802 5401

2. Information We Collect

We may collect the following information:

- Name

- Email address

- Phone number

- Billing address

- Shipping address

- Order information

- Payment confirmation information

- Account information

- Customer service communications

- Website usage information

3. How We Use Your Information

We use personal information to:

- Process and fulfill orders;

- Arrange shipping and delivery;

- Provide customer support;

- Handle returns, refunds, and exchanges;

- Improve our website and customer experience;

- Prevent fraud and unauthorized transactions;

- Communicate important order and service updates;

- Comply with applicable legal requirements.

4. Payment Information

Payments are processed through secure third-party payment providers.

Soluna Clothing does not store complete payment card numbers or sensitive payment authentication information on our website.

5. Cookies

We may use cookies and similar technologies to:

- Maintain shopping cart functionality;

- Remember customer preferences;

- Analyze website performance;

- Improve website experience;

- Support security and fraud prevention.

Customers can manage cookie settings through their browser settings.

6. Sharing of Information

We may share necessary information with trusted service providers, including:

- Payment processors;

- Shipping carriers;

- Logistics providers;

- Website service providers;

- Security and fraud prevention providers.

We do not sell personal information in the ordinary sense of selling customer lists.

7. Data Security

We use reasonable measures to protect personal information.

However, no online transmission or storage system can be guaranteed to be completely secure.

8. Your Rights

Depending on applicable laws, you may have rights to:

- Access your personal information;

- Request correction of inaccurate information;

- Request deletion of personal information;

- Object to certain processing activities;

- Withdraw consent where applicable.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Updated versions will be posted on this page with a revised update date.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us: